In association with

The Customer First Group logo

25 - 26 SEPTEMBER 2019  |  APEX ROOM, OLYMPIA

Visitor FAQs

Visitor FAQs

FREQUENTLY ASKED QUESTIONS

WHO SHOULD ATTEND

Customer First Live is a unique event tailored for senior level attendees from CEOs, CFOs, COOs, CCOs, CMOs, CTOs and CDOs to Heads of Commerce, Digital Marketing, Insight, Distribution and more. This conference guarentees to provide actionable insight to implement across your business straight away.

Every delegate receives a pack that includes frameworks and tools that complement all the teaching over these two unmissable days. 

If you want an advantage over your competitors, come and soak up key insight from other sectors than your own at Customer First Live.

 

REGISTRATION INFORMATION

Q. HOW DO I BOOK MY TICKET? 
A. Early bird tickets are now available click here to secure your place.

Q. WHAT WILL YOU SEND ME ONCE I HAVE REGISTERED?
A. If you register at least 1 month before the show, you'll receive your badge in the post. If it doesn't arrive, or if you register late, you can print out a copy of your email confirmation and bring this with you to print your badge from one of the registration machines at the show.

Q. WHERE CAN I GET THE CONFERENCE PROGRAMME INFORMATION?
A. The latest conference programme will be available on the event website from July and in the free Show Guide available on the day. 

Q. WILL THE PRESENTATIONS BE AVAILABLE TO VIEW AFTER THE SHOW?
A. Presentations will be available to all attendees approximate one month after the show.

 

ADMISSIONS POLICY

Q. ARE STUDENTS OR COLLEGE GROUPS ADMITTED?
A. Please contact us directly on the details below if you are a student or a college group. 

 

TIME AND DATES 

Wednesday 25 September 2019 09:00 - 17:30

Thursday 26 September 2019 09:00 - 17:30

 

THE VENUE

Apex Room, 
Olympia London

Hammersmith Road
Kensington
London
W14 8UX
United Kingdom

Public Transport 

We always recommend planning your journey in advance and checking for any travel disruptions before you leave.

TRAINS & TUBES

London Overground

Kensington (Olympia) is on the London Overground network. It's one stop from Shepherd's Bush (Central line) or West Brompton (District line). The venue is next to the station.

District Line

Changedat change at West Brompton for a 2 minute Overground train to Kensington (Olympia). Alternatively West Kensington is an 8 minute walk away, and High Street Kensington is a 4 minute bus ride or 12 minute walk away.

Central Line

Change at Shepherd's Bush for a 2 minute Overground train to Kensington (Olympia).

Piccadilly Line

Baron's Court is a 9 minute walk away from Olympia London.

Hammersmith & City Line

Hammersmith Station is a 5 minute bus ride or 15 minute walk away. 

Circle Line

High Street Kensington is a 4 minute bus ride or 12 minute walk away. Hammersmith Station is an 5 minute bus ride or 15 minute walk away.

 

ACCOMMODATION

Customer First Live has a number of exclusive accommodation offers in London, available to those who are visiting and exhibiting at the event.

We’ve partnered up with specialist accommodation agency Event Express to provide discounted hotel accommodation and flexible cancellation policies exclusively for show attendees. If you’re unsure of your requirements at this stage, the flexible cancellation terms will allow you to make amendments and cancellations at no charge until closer to the event date. However, we do advise that you book now and amend later in order to guarantee your preferred hotel.

The Event Express service is completely free to use with no hidden charges and no booking or transaction fees, and the friendly reservations team will liaise with the hotels directly on your behalf. For more information, please contact Event Express directly via the email or telephone number listed below.

Tel:         +44 (0) 1905 732 737

Email:    reservations@eventexpressuk.com

 

 

 

ORGANISER CONTACTS

 

 

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